Barack Obama IN CONVERSATION AT X4
customer ExperienceTM
Delight customers at every touchpoint. Monitor, respond and improve every interaction along the customer journey.
Learn Moreemployee ExperienceTM
Drive employee excellence by measuring and optimizing every stage of the employee lifecycle.
Learn Morebrand ExperienceTM
Increase brand equity, test and improve advertising, and identify your essential brand drivers.
Learn Moreproduct ExperienceTM
Uncover product needs, prioritize features, and predict market trends.
Learn MoreThis is sophisticated research made simple.
From surveys to insights to action.
Experience management meets
lather-rinse-repeat simplicity
Measure, prioritize and optimize the four core experiences of business
Measure & Baseline
Measure the experiences you deliver across all touchpoints.
Predict & Prioritize
Know what’s coming next, so you can work on the experiences that matter most.
Act & Optimize
Have your finger on the pulse of experience so you can do more of what’s working and less of what’s not.
We’re not just changing the rules
We’re changing the game
Friendly. Simple. Powerful. The XM platform has landed.
CONVERSATIONAL, not confrontational
No disruptions. No begging. No bribes. Only natural, friendly conversations designed to humanize the process.
democratize - make anybody an expert
Your experience data at everyone’s fingertips. And we make it even simpler with intuitive, point-and-click features that anyone can master.
PREDICT like a boss
Guessing is gambling. With A.I., machine learning, directive analysis, and advanced statistical capabilities, you actually can beat the house.
FLEXIBLE is no longer a stretch
No one likes a stiff.
Your tools, your tweaks, your way. Our platform is totally customizable to accommodate your needs.
single system, multiple dimensions
No more herding apps. Manage brand, product, customer and employee experiences with one seamless system.
